Opinion | Canadian Tire has never been more Canadian — and it’s working

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  • Showroom7561@lemmy.ca
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    1 year ago

    Since abandoning American retailers, I’ve certainly given Canadian Tire way more money than I used to. I’m not surprised that others have, too.

    They really are an alternative to many of the things you might find at Walmart or Amazon.

    And they sell a surprising amount of Made in Canada products, which is even more important to me.

    • kent_eh@lemmy.ca
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      1 year ago

      Back in January I did a bit of price comparing between Canadian Tire, Home Depot and Rona for the materials for a project I was planning. (I wanted to check Home Hardware as well, but the closest one is about 75KM away, so not really practical in my case)

      I was surprised to discover that Canadian Tire had better prices on all but 2 of the things I looked at. And even those 2, they were less than a dollar different.

      • KingPorkChop@lemmy.ca
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        1 year ago

        I would never take my car to Canadian Tire. I’ve heard way too many stories of bad service.

        They would have to do some pretty amazing things to earn that trust back.

  • LycanGalen@lemmy.world
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    1 year ago

    Friendly reminder that Home Hardware is also a Canadian owned hardware & building supply chain. Not as prevalent as the American Home Depot, Rona/Lowes choices, but they take care of their employees, and your money doesn’t go into some MAGA Republican’s coffers.

    • trungulox@lemm.ee
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      1 year ago

      Shopping at home hardware is such a weird experience. You can ask questions and the people working there actually know the answers to the questions and can point you in the right direction.

      It’s weird to interact with someone that isn’t a fucking troglodyte that knows nothing about the products they’re selling.

      • Bryce@lemmy.world
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        1 year ago

        I agree wholeheartedly. I walked into a home hardware trying to get a replacement for a botd I’d stripped. The guy took one look at it and said “looks like an M5” and it was! Got me a new one and I was on my way. This was after I had just gone to Canadian Tire for the same thing. The “hardware guy” there was pretty much trying to find a match exclusively by vibe and colour matching

  • Jhex@lemmy.world
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    1 year ago

    Tools are pretty good bang for the buck for regular home owners that are handy…

    I still would NEVER take my car to be serviced there… I rather set the car on fire

    • WilfordGrimley@linux.community
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      1 year ago

      Last time I had my tires changed I had to bring it back to ask the mechanic for my tires back.

      He was more reluctant that I expected.

    • ShawiniganHandshake@sh.itjust.works
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      1 year ago

      I’ve heard several horror stories from friends about bringing cars to Canadian Tire.

      They forgot to put oil in the car after an oil change.

      They somehow managed to put a wheel bearing in backwards.

      They claimed the lock nut key for the tires was missing when it was in plain view in the glove compartment and they had been told where to find it. They wanted to charge to cut off the lock nuts, which is a common garage scam.

      • Jhex@lemmy.world
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        1 year ago

        I know of one horror story from my wife’s cousin where they dropped her car from the lift during an oil change

    • Sturgist@lemmy.ca
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      1 year ago

      I rather set the car on fire

      Probably would happen if you took it there for service…

      • Em Adespoton@lemmy.ca
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        1 year ago

        I have a story from the one time I took my car there… when I got the car back it had a funny smell in it, and the checklist said that the horn was non-functional. This car had the horn on the end of the signal stick instead of on the steering wheel. I immediately tapped the horn to verify that it was indeed working, and one of the mechanics flinched and got this funny look on his face.

        It wasn’t until I got home that I realized what the funny smell was: it was silicone glue. They’d hammered on the steering wheel cap hard enough to break the clips off, and then glued it back on, without mentioning what they’d done.

        This was in the early 90s, and I’ve never been back.

    • Swordgeek@lemmy.ca
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      1 year ago

      I rather set the car on fire

      That would probably make the car safer than a CT tune-up.

  • setVeryLoud(true);@lemmy.ca
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    1 year ago

    I hate how much CT has stepped up their credit card sales tactics, I feel like their sales desk has creeped closer and closer to the entrance over the past few months.

    I really hate it because getting assaulted with a sales pitch triggers an anxiety attack for me. Maxi is also guilty of this (PC Financial), but they put them at the exit so you can’t leave.

    But I do have to admit what they have to sell is good, Canadian and decently priced. I end up there a lot regardless for car parts and tools.

    • Albbi@lemmy.ca
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      1 year ago

      I just say that Visa and Mastercard are American companies, and I won’t support them. No more anxiety and make the them feel bad for selling that shit.

    • Poop@lemmy.ca
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      1 year ago

      At the local store here they stand 10ft past the turnstiles… My tactic is to just make no eye contact and veer away ASAP. If that fails, I tell them I already had one and learned my lesson. They don’t follow up with anything after that in my experience.

      This too causes me anxiety, and I have considered avoiding that location because of it. The other stores in the area don’t do this thankfully.

    • skozzii@lemmy.ca
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      1 year ago

      It was called “crappy” because prices were so high and for awhile they rebranded some serious poor Chinese products. This was more in the 90’s and 2000’s, so if you are young you wouldn’t have experienced.

        • Em Adespoton@lemmy.ca
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          1 year ago

          Then you lucked out.

          I used to buy all sorts of stuff at Canadian Tire in the 90s, and while it was affordable, it almost all broke within 2 years, from CCM bicycles that had their frame welds crack to Hunter kitchen appliances that had power supplies that overheated and failed, to even bouncy balls that would harden and crack. Air pumps where the plastic would crack or the pump rod (which was held in by glue) would disconnect, foldable chairs where the stitching would unravel, knives where the blade would snap.

          The list goes on and on. Never had that volume of problems with any other store I’ve ever shopped at.

          Also, I had relatives that worked in CT in the 90s. They’ve got even worse stories to tell.

    • m0darn@lemmy.ca
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      1 year ago

      They did actually sue someone for the exclusive right to call themselves “crappy tire”:

      IIRC someone was hosting a Canadian Tire complaint website “crappytire.com” and in trying to get it shut down Canadian Tire used the legal argument that this person was infringing Canadian Tire’s identity (“We are the legitimate Crappy Tire, and this person is an imposter”) and the domain should be surrendered to them. They won. edit: They lost.

    • ikidd@lemmy.world
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      1 year ago

      As long as you stay away from their Mastercraft tools. They’re terrible, good thing they give refunds without a fight.

      • skozzii@lemmy.ca
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        1 year ago

        Mastercraft has stepped up their game too, especially the maximum. They are rebranding Wiha screwdrivers and gearwrench stuff for example, really nice quality for a good price.

        • Poop@lemmy.ca
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          1 year ago

          I agree, there is some crap, but overall for most home use the tools are fine. If it’s something you use every day, I would buy a better brand, but for occasional use they are decent for the price in my opinion.

          • Mpatch@lemmy.world
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            1 year ago

            I use Mastercraft sockets ratchets and wrenches daily on heavy equipment and industrial. In the past 10 years I have broken one socket and zero wrenches. Couple of ratchets. But those were well abused with a 4ft pipe on em.

            Allen keys and torx bits/ sockets I’d stay away from though.

            • Poop@lemmy.ca
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              1 year ago

              I have had a similar experience with the sockets, ratchets and wrenches. I’ve got some of the T handle hex wrenches and I’ve broken the 6mm twice now. Thankfully they have honored the lifetime warranty for them.

    • Avid Amoeba@lemmy.ca
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      1 year ago

      Err, I bought a SuperCycle in 2005 which ended up unusable within two seasons worth of riding due to brake and rim deformations. I’ve also bought numerous spare bike parts, cables, tools prior to 2010. They were invariably of very poor quality. Cables rusted, tools ruined other parts due to poor tolerances and weak materials. Once you handle parts and tools made by the typical bike industry, the differences in quality and durability becomes obvious. I don’t know how they are today but this was a conscious choice to reduce costs and pad profits. It’s not like there were no better bikes on the low end of the spectrum. The first cheap non-CT bike I bought in 2011 second hand (Iron Horse made in 2006) and serviced with non-CT tools and parts is still in use today by a friend.

      • NotAGamer@lemmy.org
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        1 year ago

        There racial profile everywhere in Alberta. It’s Canada shit stain. That has more to do with Alberta than Canadian Tire.

        • Carl@sh.itjust.works
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          1 year ago

          Try reading my post again. Those news articles are of first nations from B.C., Saskatchewan, Manitoba. It happens across Canada, not just Alberta.

  • Papamousse@beehaw.org
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    1 year ago

    Remember to only buy items on sale, all the others ones are overinflated. For instance the ratchet kit at $699 will go on sale at 80% off every 2 months, etc.

    • Mycatiskai@lemmy.ca
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      1 year ago

      I bought an air rifle last year from CT. The person I talked to scanned it with their hand scanner and told me it was going on sale in two weeks.

      I came back two weeks later and got it before they even had their sales tags up and asked to get it out since it was on sale. They were a bit confused on how I knew. I just said I saw it online.

  • Avid Amoeba@lemmy.ca
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    1 year ago

    Staff the stores and increase the quality of items you carry, and you’d be doing well. Not sure if they’re doing that or whether this is just the Buy Canadian effect.

  • melsaskca@lemmy.ca
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    1 year ago

    I’m an “analyst” as well. My opinion is that Canadian Tire went all in on flyer delivery and e-mails and that is what turned the tide.

  • Nik282000@lemmy.ca
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    1 year ago

    The time products spend on the shelves of a ‘Canadian’ Tire is just a layover on the way to the landfill.

  • TheFeatureCreature@lemmy.ca
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    1 year ago

    They’ve become my top spot for housewares and appliances lately along with London Drugs. They also have a surprisingly decent hardware section which is becoming more and more important as Rona keeps scaling back their hardware. My local Rona removed an entire section from their pipe fittings wall and has no intention of bringing it back.

    Rona in general has really gone down the shitter, but that’s another rant for another time.

  • Rose56@lemmy.ca
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    1 year ago

    Since I limited online shopping, I found CT and other Canadian shops to be useful.
    Same day pick up, don’t have to wait two days + or missed deliveries.
    Pricing might not be good, but how much you will buy?(generally/daily/monthly)