- cross-posted to:
- enshitification@slrpnk.net
- cross-posted to:
- enshitification@slrpnk.net
You must log in or # to comment.
That’s the reason why I never buy a smart device I don’t control.
15% off a logitech device purchase for the complete removal of a 100$ smart switch. that’s a slap to the face “Thank’s for being a customer here’s a coupon you can only use if you continue being a customer”
And can only use that 15% off in their boutique store where stuff is more expensive than other outlets
@Wispy2891 just wanting to say, best avatar i’ve seen for a while. love it.
I don’t see then unless I go onto profiles, but man that was an instant hit of nostalgia
Remember when the stuff we bought actually used to be owned by us, to be used by us, was able to be repaired by us? Now everything is scamware, licenses, and utter crap with threats of legal retaliation if you open, manipulate, or in any way change the product you “bought” from them.
So basically, Logitech sold these devices, decided nah, we’re done, and has given you garbage, while your ROI will never be captured.
Boycotting Logitech is easy moving forward; Don’t buy their crap.
Vote with your wallet.
Honestly, I think if companies were forced to deal with the electronic waste they create, they wouldn’t be so chill about bricking devices like this. I really wish there was a law that dictated any electronics you output, you are required to take back. Then maybe we wouldn’t have as many situations like this today.
Boycotting Logitech is easy moving forward; Don’t buy their crap.
You’re like 5 years too late on that for me. I bought a mouse in 2019. And in 2020 the mouse died. Wouldn’t even turn on. Wouldn’t charge. Dead.
I call up logitech, and ask what my options are. Basically my options are “fuck you”. Couldn’t even send it in for repair at all.
Compare this to 2005. I had a mouse in those days I paid $200 for. Which in those days was quite a bit. My then girlfriend broke my mouse. So I called logitech to ask how much it cost to fix. I had the mouse about 2-3 years at that point. So I knew it wasn’t under warrenty, but I figure maybe repair is cheaper than buying a new one.
Guy on the phone says “Nah, I’ll just ship you one”. And I was confused. I asked “Oh. How much is that?” And he says “Don’t even worry about it. Lets just send you a replacement.”
Week later I had a free replacement on my doorstep. Instant recurring customer.
But now? Between deminishing product quality, disappearing customer service, and enshitified policies, I no longer feel like I’m a logictech customer for the past 5 years. This after being a huge cheerleader of theirs since the early 2000s. Maybe late 90s.
These companies do not seem to get that the easiest way to generate consistant revenue is with repeat business. I’m no longer a logitech customer, but I still have a lot of logitech products. Whenever they die, they’ll be replaced with something else.
I would buy a G5 every few years until the end of time if they still made them. Profit clearly isn’t the driving motivator of the post capitalist world we inhabit.
And what exactly will you replace your logitech stuff with? they’re all going down this path now.
honestly if they still make the only mice that don’t look like a gaming router they might still have me … on the second hand market at least.
This is why it’s a great idea to refuse to install everything that’s possible, including smart switches, cameras, lights etc. that rely on the good will of some company to keep running.
Honeywell wifi thermostats worked great until they didn’t. Now their servers are often slow or down. TCP-Link smart bulbs reset regularly if their Internet access is blocked because TCP-Link desperately needs to keep track of when everyone’s lights are on and off. Plex wants us to log into their servers to watch content we’re hosting ourselves. Too bad if their servers are down. Security camera companies have been disabling local storage options without warning for years.
Logitech actually planned to introduce a subscription mouse. Hopefully at some point people will get sick of this shit, refuse to put up with it and their sales will tank.
This is why it’s a great idea to refuse to install everything that’s possible, including smart switches, cameras, lights etc. that rely on the good will of some company to keep running.
Even then you can get fucked over. I’ve used Hue smart lights for years, and back when I bought them, you didn’t need an account to use them, just an app and network connection. Years later, they forced an online login for the app, requiring you to be online to interface with the bulbs. You can kind of work around it with Home Assistant, but you still need the account now to add the bulbs, and I don’t think scenes work without an account either now.
But you can buy a 10-20€ zigbee stick and connect them directly to home assistant. No hue bridge or account required.
I have a Zigbee antenna. Will have to double check. I’m pretty sure the lights work with the antenna, but scenes are only possible if you’ve integrated them (generally via hue through something like Homekit).
Zigbee2mqtt can do scenes, no problem.
The only thing you miss is the hue app.
When I was in the market for bulbs Hue was just starting that BS. They lost that sale and I’ve been in the process of removing network access for everything possible and severely restricting it when not. My old Honeywell wifi thermostat is gone, smart appliances are disconnected from wifi, and TVs are blocked by my firewall when they aren’t actually being used. Next up, Graphene OS.
Sometimes I’d like to move to a tropical island with no news or Internet at all.
Looking forward to Louis Rossmann’s inevitable video on this.
See it’s shit like this that makes me want to set up a trebuchet just out of line of sight of their corporate HQ and return the bricked hardware with prejudice.
Unfortunately, Logitech ended support for their T1432 modal trebuchet last year.
deleted by creator
How? Is the mouse reliant on their servers to operate?
Ploopy time!
How are they bricking it? Is that something that other Logitech vertical mouse owners need to worry about?
deleted by creator
That’s not them bricking it though. Yes it’s shitty build quality, but that is an entirely different issue than them bricking equipment that still is very much functional from a HW perspective.
And this is why i stick with Z-Wave/Insteon/etc. I have a local hardware controller that doesn’t have to be connected to the internet to work. It can be cloud controlled remotely, but if their service shut down tomorrow, it’d still be fully functional locally or if I exposed the server endpoint myself.
I read the title as "Logitech will bring new smart home buttons on October 15” and I thought “hmm new proprietary iot shit, I wonder when they’re going to brick them”
There’s a good reason all stuff you buy is zigbee or zwave.
Otherwise this is an inevitably
or Matter
That’s about the only reason I’m still sticking with TP-LINK for switches.
Isn’t matter just a standard, that runs on multiple Protokolls like ZigBee or wifi?
It’s a protocol that runs over WiFi, Ethernet and Thread. So not Zigbee. Though the Zigbee alliance was part of the group that designed the Matter spec. Many Zigbee hubs also support Matter but the two protocols are on two distinct networks. And if you want to use Matter over Thread you need a device that can act as a Thread Border Router. Like an AppleTV or a Home Assistant instance with a Thread antenna.
That’s why I never went serious into home automation. Because any affordable system is based on cloud shit beyond my control. Cloud goes belly-up, and thousands invested ins such a system are suddenly scrap? Not with me.
You didn’t look very hard.
Cheap zigbee stuff exists everywhere. And zigbee is an open standard, so if it works, it will work until the equipment breaks.
how many times does logitech specifically, and these companies in general, have to do this before idiots stop buying this shit?
There need to be strong regulations to prevent this sort of Ewaste. As long as companies can get away with this they will.
And no, voting with your pocket book isn’t going to change their behavior.
if idiots stop buying this shit, they wont keep making it.
the problem is the idiots keep buying
That doesn’t work. The amount of research people need to do to get enough information which product can currently just be shut down by the manufacturer is crazy…also it doesn’t matter: the corps can just change the contract afterwards and you loose access to the features anyway…it needs regulations to stop this.
Only person that thinks reading the packaging is a mountain of effort, is the kind of lazy person who buys stupid home automation devices to avoid walking five feet to turn off a lightbulb.
Are you buying these u/a_random_idiot? /Jk
Honestly though how are consumers supposed to know which ones will be a bust and which ones won’t?
Very simple.
Does the product say requires an internet connection? Does it say on the packaging that it requires an app to use? Do you get home and find out it needs those things despite the packaging not saying it?
Then don’t buy it/Return it.
Its not that hard to avoid falling into this pit. But I guess if you are too lazy to walk the five feet to turn your living room lights off, maybe you’re too lazy to actually read anything… and if you’re that lazy, then I dont give a fuck about how you get screwed.
Worse is those things CAN change. Do it require an Internet connection? No, but this update does so you better hope you have it firewalled right. Does it need an app? No, but this update does. Easy never update right? … Now you have an unpatchable hard coded device on your network. What could go wrong?
It changed after 90 days? Whomp whomp no returns. You could fight the legal battle with the mutlicolgerate to get it refunded by the manufacturer. That will be painless to do with the thing you have hardwired into your house…
Listen I get you, I look at opensource firm for a given product type first THEN buy off of that, even that requires added research if there is a server componet (smart vaccums create maps of various types).
Easist option is to do nothing, but that does suck. Day to day chores suck a little, when you are disabled its a massive suck. Listen if your full of piss and vinigar, spry and full of energy, go install automation for charity for seniors and the disabled. They can really use the help.
Blaming consumers for the behavior of corporations is a fallacy of capitalism… consumers act in their best interests, not necessary in everyone’s best interests, so we all suffer if everyone does that.
if consumers acted in their best interest, none of this shit would exist.
Oh yes, advertising doesn’t work, which is why it’s fucking everywhere
Only people that dont want to blame the consumers for buying the shit… are the idiots that buy the shit, which is why they get so incensed when you argue that landfill shovel shit wont stop being sold until they stop buying it.
Stop buying shit, and companies will stop dumping billions into its R&D and advertising. They’re not doing that shit to waste money, They’re doing that to sell products… and if you stop buying it, they’ll stop making it.
Yes, this is all self-evident to anyone who recognizes overconsumption and premature or planned obsolescence.
My point is that advertising and other misinformation makes it extremely difficult for the average person to make rational decisions about technical issues when making purchases, so blame lies much more with companies, governments, and culture than the teeming hordes you look smugly down on.
While I agree that something needs to be done, stronger regulations will just be in an added requirement for the development of these devices, which will make it more expensive.
You can’t have fast development, cheap things, and longevity. Companies will not invest in making those products because they’ll be out of business by the time their market is saturated.
That’s the point. If your business has to create a mountain of un-recyclable trash in order to thrive, it should absolutely fail.
There has to be some sort of reasonable balance between new developments and longevity.
Asking any engineer for a device that’s near indestructible but will continue to have software updates for 10 years is a hard ask.
For a lot of devices right to repair would work just fine. Being able to swap out battery extends the life of most cell phones. But it’s an unreasonable request for that cell phone, for example, to be able to be supported for 10 years worth of software updates.
It will slow the development cycle for a lot of devices down quite a bit. Which honestly is fine. I feel like a lot of products have reached maturity, and companies are reinventing them just for the sake of reinventing them and selling a “new” product with a new battery. I’m looking at you, Apple.
The problem with determining what is an acceptable lifecycle for a product is that there will be no one left to support the product in 10 years if the company folds in the meantime. It is a significant drag on companies to support legacy products while also innovating and creating new products. It’s just a fact a fact.
And from a consumer perspective, If you want cool, new fancy, shiny shit every year and for it to be reliable and last for 10 years, it’s just not gonna happen. We have been trained To buy new shit every year and desire that new shiny upgrade Without understanding that we’re getting cheap shitty products for a premium.
Your $100” iPhone is now going to become a $3000 iPhone that lasts for five years instead of two. Tell me how that’s a win for anybody?
Right to repair is not about demanding unlimited software support it is saying we want access to the API so we can do our own support if we choose to.
It is about designing products that can be repairable and providing the means to do so. Regulations will be required to do this because a big part relies on standardization of parts.
This is because we can’t expect manufacturers to continuously supply parts. That is unrealistic. On the other hand, if you require standardized parts then it becomes repairable without the burden on the manufacturer.
