Meta verification proved useless—and my family is still locked out of Insta
Bottom-of-barrel support experience shows the company’s true feelings for customers.
@arstechnica@mastodon.social #banfacebook #banmeta #baninstagram #banzuckerberg #banhashtags #iredactthatlastone
@arstechnica@mastodon.social I had same problem with Threads. Literally no one home if you have even the most common request.
@arstechnica@mastodon.social Are you confused into thinking you are one of Meta’s customers? Just walk away.
@arstechnica@mastodon.social No butcher has ever stopped to consider the cattle’s feelings.
They are not wrong.
My Instagram account got hacked and all the account recovery methods failed. I no longer use Instagram.
@arstechnica@mastodon.social and let’s not forget their coding,
It’s shite.@arstechnica@mastodon.social I have exactly the same issue with my Instagram account - they’re sending this verification code to an old email address, that I don’t have access to anymore. Their help documentation is pretty useless in this regard, and their support team goes around in circles 🙄
