They probably hold funds in escrow until games are outside the refund window before paying the devs, it would allow them to do this pretty easily.

I imagine they’ve had enough refund requests for games that went on sale shortly after purchase that it made sense to them to automate it. Still, if it were me I’d be automating the ticket processing rather than the refund itself to at least screw over a, most likely, large portion of the users that didn’t notice.

The simple things make us customers for life. Hail Gaben!

added to your Steam wallet

Does this mean it’s just store credit? Even if it isn’t I bet this would motivate a lot of people to buy another game with these funds covering part of it, and the supply of games is infinite so Steam isn’t out anything.

Probably easier to automate this than processing a bunch of price adjustment support tickets

Very cool to see given all the things going on with the other companies these days.

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