• sp3ctr4l@lemmy.dbzer0.com
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    12 days ago

    Well, on the one hand… having more demand than you can actually fulfill is the kind of problem most busineses would like to have…

      • sp3ctr4l@lemmy.dbzer0.com
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        12 days ago

        I mean… even if they’re not moving a lot of units, its still broadly a good problem to have -> considerably more people than you thought, want to buy the thing you sell.

        So at bare minimum you’ve over delivered in terms of product design.

        The extremely obvious capitalist response to that would be to raise prices on that thing. Win win, right? The extra profits go toward more capex to make more future production.

        … But they haven’t done that.

        They haven’t done that because they care about their image more than their profit margins on this particular product.

        And/or because in the current environment… basically, the cost/reward on spending more capex isn’t worth the reputation hit.

        The capex spending to meaningfully ramp up production would be so expensive, that it’d end up being a net loss, in terms of reputation damage.

        … At least this is my semi-informed guess.

    • makeshift0546@lemmy.today
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      12 days ago

      Or they are taking a loss on every deck, controller, sold and we don’t even have a price on the desktop.

      Valve is taking a red bloody bath and slowing the bleeding.

      • Bongles@lemmy.zip
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        12 days ago

        Do you have any evidence to suggest that valve released a brand new controller and decided, what out of the goodness of their hearts, to sell it for a loss?

        • Bluescluestoothpaste@sh.itjust.works
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          12 days ago

          Businesses sell things for a loss all the time, it’s never out of the goodness of their hearts. It’s a strategy to gain market share or to sell other products for a higher margin. Every supermarket you’ve ever been to has products for sale at a loss. Doesn’t make it a good deal for the customer either, just an accounting reality.

          • Nora (She/Her)@lemmy.dbzer0.com
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            12 days ago

            Yes but valve already has a monopoly on the PC gaming market. Usually companies sell things at a loss to attract you to them so you buy other things while you get the good deal.

            In valve’s case, we’re already in the store buying their games. There’s no reason for them to sell it at a loss, because it won’t attract people to steam.

            Theres nobody out there saying “wow I would be a PC gamer playing on steam if I had a steam specific controller.”

            Maybe that’s the case for the steam machines and steam frame coming up, but I kinda doubt it.

          • Bongles@lemmy.zip
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            12 days ago

            Yeah but this isn’t really the same as the Costco hot dog. It’s a product that’s more expensive than the alternatives (though they don’t have track pads) and steam is the defacto pc gaming software. Other massive companies can barely compete and have to do stuff like epic where they give games out for free (exactly the kind of tactic you’re talking about). My sarcastic comment about the kindness of their heart is because I personally can’t see another reason to do that. That’s why I asked for any evidence - an interview, a tweet from someone who would know, an article, anything other than a hunch.

            • Bluescluestoothpaste@sh.itjust.works
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              12 days ago

              sarcastic comment about the kindness of their heart is because I personally can’t see another reason to do that

              Exactly you can’t personally see it so i explained it to you lol

          • SpacetimeMachine@lemmy.world
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            12 days ago

            As someone who works in retail, even our best sales at our store will still make us around a 10% profit. Our normal GP for items sits around 30% to 40%, so while it is less than that we almost never actually sell things for a real loss.

          • jnod4@lemmy.ca
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            12 days ago

            They could’ve sold it at twice the price I’d still would’ve bought one tho?

      • napoleonsdumbcousin@feddit.org
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        12 days ago

        Why should they take a loss on the controller? There is no RAM or other parts affected by the price hikes in it. Also they announced the price only shortly before launch. Why should they have chosen a price that does not cover the costs? This does not make any sense.

  • tuckerm@feddit.online
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    12 days ago

    Well, at least it’s an update. I was just about to post in here if anyone had received a purchase link from their reservation yet. I made mine on May 10th; maybe that means I’ll be in the “this year” batch.

      • MalReynolds@slrpnk.net
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        12 days ago

        Yup, I got mine on day one (spam that F5 ppl) and it was here on the second day, surprised me, pleasantly, they said a week.

    • lokalhorst@feddit.org
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      12 days ago

      I made my reservation in the first minutes when it was possible and clicked the buying link as soon as I got one sent. The controller was delivered 10 days ago. I am located in Germany.

    • BJW@lemmus.org
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      12 days ago

      I made my reservation request on May 8th at 11am, and I got my purchase invitation on June 15th at 9pm. Hope that helps.

    • jaycifer@lemmy.world
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      12 days ago

      I’m in the US. Reservations opened at 12pm May 8th, I queued up by 12:01, got my link to purchase last Thursday with the controller arriving a few days ago. Based on that and considering there were likely a lot of reservations placed over those two days, my gut says that you might be waiting a while, unfortunately.

    • matchaotter@lemmy.zip
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      12 days ago

      I made the reservation right as they opened on May 8th. I got my invite link on June 11th, and it arrived at my door on Monday, June 15th.

  • Ech@lemmy.ca
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    12 days ago

    “So behind”

    They’re dealing with exorbitant demand during a time when tech and hardware prices are skyrocketing. They’re doing quite well given the circumstances, imo.

    • bunnyBoy@pawb.social
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      12 days ago

      I put my order in about 30 minutes after the reservation queue went live and I also show a September estimated date. I’m interested, when did you get your reservation in?

      • Reygle@lemmy.world
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        12 days ago

        I don’t remember for sure, I think it was early afternoon that day?

        Edit: Got the confirmation email from my reservation 1:10pm May 8th

      • hereiamagain@sh.itjust.works
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        12 days ago

        Just “2027” for me. I was no slouch on reserving, either.

        Edit: wait I’m an idiot, this says reserve now?! I definitely reserved!

        Edit 2:

        I did reserve, I got the chance to buy it 6 days ago, it expired 3 days ago, I never saw it. That sucks. Didn’t even get a push notification on the steam app. Just an email I missed.

      • Reygle@lemmy.world
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        12 days ago

        Man this sucks. Not angry with Valve, it seems they far, FAR underestimated demand, but with the entire industry being on fire I also sort of understand. I’m a computer guy and when people want to buy hardware from me I spiral in to a dark place because it’s practically impossible and my prices are so huge they’d be insane to even speak to me again.

    • Rooster326@programming.dev
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      12 days ago

      If it helps. That is the “earliest estimate”

      Pretty sure, every controller they have is going to go out with the Frame or the Machine from now til then. Need to justify the (almost guaranteed) $1000+ MSRP.

      • G0ldenSp00n@lemmy.jacaranda.club
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        11 days ago

        I was imagining they just didn’t want to give too specific of estimates, so before September just means anytime between now and September (with September being the latest possible time you could get it). I guess we will see though, I imagine they definitely want stock to be able to ship with Machines though, so maybe they will slow out the amount they send out.

    • Gonzako@lemmy.world
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      12 days ago

      Think of it like this,this estimates everyone buying it. It can only get better from this. I got dec. 26

    • yuri@pawb.social
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      12 days ago

      i got the same estimate and i placed my reservation like an hour after they opened :c

  • Binturong@lemmy.ca
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    12 days ago

    What a curious way of saying this product is in very high demand, it’s almost like the publication wants to project failure and perhaps even ill-will onto the vendor. Veeeeery interesting. Anyone seen Mr. Sweeney lately by the way?

      • Binturong@lemmy.ca
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        11 days ago

        heh, fair. I guess I’m just rageing against the standard, and the fact that people both tolerate and spread the clealry disingenuous messaging around… It helps me maintain the last frayed thread of sanity I can claim.

    • binux@sh.itjust.works
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      12 days ago

      I have no doubt it is with the way the prices have been with memory and gas for a while now at this point. Not necessarily Valve’s fault, but it’s gonna suck ass regardless.

  • Pavidus@lemmy.world
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    12 days ago

    I reserved on May 15th, and mine says 2027 ship date. “Some” is doing a lot of heavy lifting in that title.

      • JohnEdwa@sopuli.xyz
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        12 days ago

        They got the first shipment of manufactured controllers - one estimate is around 40k based on some import data - and sold them out in minutes, then started taking backorders.

  • Echo Dot@feddit.uk
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    11 days ago

    I suspect that part of the problem is that they seem to have the steam machine bundled with the controller, or at least that seems to be an option. Presumably they’re keeping some controllers back so they can fulfil those orders.

    • Skullgrid@lemmy.world
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      12 days ago

      “Your present is still being manufactured, please hold”

      “Oh honey, I’ll cherish this “Estimated Time of Shipping : Next May” email close to my heart whenever I need to feel appreciated for being a mother.”

      I hope she eventually enjoys it. I just wanted to make a joke of a shitty situation you ended up in.

  • frigge@lemmy.ml
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    12 days ago

    yay got my notification today. Reserved on the 8th. Just leaving this here as some hope to the people that haven’t received anythng yet

    • M137@lemmy.today
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      12 days ago

      It very much depends on where in the world you are. I reserved mine at 1am on the 9th, not long after they opened the reservations (because of the time difference, I’m in Sweden), and it says my estimate is in december this year… :(

      • frigge@lemmy.ml
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        12 days ago

        i am in germany so i don’t think it should be much different for you. I don’t remember the exact time but the system said it was still on the 8th.

  • AceFuzzLord@lemmy.zip
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    12 days ago

    The longer the controller has been out, the less hyped I have become about it. At this point, I’m probably gonna end up in the future buying some other controller and calling it good.

    Definitely need something better than my PowerA switch controller since I don’t like how the triggers and bumpers are all or nothing, but I’ve basically lost all hype for a Steam controller.

    • tiberius@lemmy.ca
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      12 days ago

      People that require a controller for their living room pc are the target market. Or those that want to prioritize inputs over anything else.

      Otherwise, there are many cheaper alternatives. There are also many more premium controller out their.

      Scarcity may have saved you from holding a awkward symmetrical sticks controller with two giant trackpads that need SteamInput to be useful.

        • djdarren@piefed.social
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          12 days ago

          My wife uses her Steam Controller for playing games on the sofa via Steam Link on our Apple TV. It’s perfect for it.

        • dafta
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          12 days ago

          I’ve been playing tons of games with this on my couch, currently playing RE9, and I love it. Trackpad + gyro is an amazing combo for aiming with a controller. I’ve been wanting this exact controller for years since I got my Steam Deck andit was worth it, especially for couch play.

          • makeshift0546@lemmy.today
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            12 days ago

            Resolution and on screen keyboard scaling work very poorly is the main culprit. It’s highly inconsistent as well as the deck just not having enough GPU for 1080 screens. I’ve given up using it for gaming on the TV.

    • Fubarberry@sopuli.xyzOPM
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      12 days ago

      It’s a really good controller, if you want trackpads/backbuttons/gyro/etc it’s hard to beat. That said, it is just a controller. If you don’t need those features you can definitely find other options.

    • LucidNightmare@anarchist.nexus
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      12 days ago

      You can look into the 8BitDo Ultimate 2 Wireless. It is what I use, comes with a charging dock, TMR sticks, and I’m sure some other things you might like.

      I liked it so much I got two more for my friends who really liked how the sticks felt. It was $60 when I got them all. :-)

        • LucidNightmare@anarchist.nexus
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          12 days ago

          I’m sorry I didn’t realize before, but happy cake day! 🎂

          I haven’t used Turtle Beach since the 360, so I can’t give you much there. I’ve had the 8BitDo since before Christmas last year and it is solid!

          The dock holds the USB receiver so it works both on Fedora and Windows when I switch between them. Steam seems to recognize it as its own thing, and if you hold the B button when taking it off the dock or using the middle power button, it’ll switch to SDL mode and allow you to map the back paddles and the extra top bumper buttons to whatever you want! Plus the gyro stuff, but I don’t use that.

          Hopefully that helps you a little more in your search! LTT (LinusTechTips) did a video on YouTube about a few third party controllers. You might watch that also to see if one of the controllers they show in that video suits your needs more! :-)

          • AceFuzzLord@lemmy.zip
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            12 days ago

            I forgot I even set cake day to this day. Not gonna lie, it’s probably a random date I set because I don’t want other knowing my real cake day.

            Thanks for the info, too.

    • almost1337@lemmy.zip
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      12 days ago

      If you just want a new controller, look into the Gamesir brand. TMR sticks and hall effect triggers.

  • makeshift0546@lemmy.today
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    12 days ago

    “Behind”

    100% what this actually means is valve is only making them in limited to supply to lengthening the time they take losses.

    Valve ain’t making money on decks, they ain’t going to make money on the controllers, and they are going to take a bloody red bath on the machines.

    Y’all need to read between the lines. It’s a controller. It ain’t hard to make.

      • makeshift0546@lemmy.today
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        12 days ago

        You clearly haven’t watched the other billionaires run at losses for years.

        Steam is very happy to lose money on consoles to keep their 30% cut and monopoly.

        • Quibblekrust@thelemmy.club
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          12 days ago

          You’re forgetting that it’s just a computer, and can it can be reformatted, and you can install any OS on it to do anything with it. It’s not locked to the Steam Store in any way. It’s not like a console where they can sell it at a loss and make money on games later because console companies make it impossible for you to use it as a normal computer. Steam does not.

          • Bluescluestoothpaste@sh.itjust.works
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            12 days ago

            And yet someone who buys a steam branded computer is specifically highly likely to buy more games from steam. Yes, feel free to buy a cheaper computer with the same specs and never buy from steam ever. You’re not the target of this product.

            • Quibblekrust@thelemmy.club
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              12 days ago

              It doesn’t matter who they’re “targeting”. If they sell it at a loss because it’s more powerful than it costs, people who don’t care at all about Steam will purchase it as a computer to run emulators or normal software. They are not going to do this.

        • potustheplant@feddit.nl
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          12 days ago

          That has nothing to do with my point. I’m saying that, given the current price (and age), of the steam deck, I doubt that they’re losing money on it.

          • makeshift0546@lemmy.today
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            12 days ago

            I disagree. They already had thin margins, they started it themselves. Then prices went up and they sold at a loss. The recent increase was because they couldn’t take more of a bath. This excludes the tens of millions of dollars they have had to pump in you Linux.

            I have no doubt until I see data otherwise they are breaking even at best.

            • potustheplant@feddit.nl
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              11 days ago

              What they “pumped” into linux (proton, actually) is a general investment for the future, not something that should be taken into account when discussing the Steam Deck hardware cost, specifically.

              You’re also assuming that they hadn’t already purchased the steam deck components at a lower cost, before everything started to get more expensive. Once that inventory ran out, they increased the prices.

              Basically you’re making up a relatively plausible but nevertheless imaginary scenario with 0 proof/sources.

    • Annoyed_🦀 @lemmy.zip
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      12 days ago

      Are they making loss with each sales? I’d imagine the $100 price point mean they earn quite a bit.

      • Rooster326@programming.dev
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        12 days ago

        I doubt they are earning as much as you think.

        They jam packed it full of shit that nobody needs like capacitive Joysticks, and capacitive touchpads on the bottom.

    • SpacetimeMachine@lemmy.world
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      12 days ago

      I think people are forgetting that the steam machine is going to ship with a controller as well. I think they have to split their controller production between people buying just the controller and the amount of steam machines they are producing as they get ready to launch that.